Be careful with acronyms and jargon

1. If you’ve been at the same company for several years, it can be really easy to slip a bunch of acronyms and company specific jargon into your resume. A recruiter might not understand that language and get lost in what you’re trying to convey.


2. Some terms are universal, like NPS or Net Promoter Score. However not everyone will be familiar. Here is a tip: IF you are using an industry term, spell it out the 1st time you use it and then have the acronym beside it. Example: “Directed the strategy for optimizing Net Promoter Scores (NPS) through root cause analysis and implementing solutions to solve customers issues more effectively.”


3. If you are referencing company specific proprietary technology, be sure it is clear to the reader what you’re referencing. Example: “Managed the companies internal proprietary Customer Relationship Management (CRM) tool.”


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